Terms & Conditions – Key Points
Deposits are non-refundable.
Day trips: balances refundable up to 6 weeks before.
Holidays: balances refundable up to 10 weeks before.
Refunds processed within 3–5 working days.
Day trips: balance due 2 weeks before departure.
Holidays: monthly or bulk payments (50% by 6 months, 75% by 3 months, 25% by 4 weeks).
Once deposit is paid, you’ll receive an email with a “Pay Now” button.
Arrive 15 mins early at pick-up points – no refunds if missed.
Children under 16 must travel with a responsible adult.
The My-Tours Community Foundation is a fully UK-registered non-profit organisation, committed to transparency and accountability.
Charity Commission Number: [To be added once issued]
Based in Birmingham, UK
100% of donations go directly towards funding free trips and holidays.